Effective Date: 1 May 2025

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At Pet O Meter, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app, website, and services.

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1. Information We Collect

a. Personal Information

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We may collect the following details when you sign up or use our services:
    •    Full Name
    •    Email Address
    •    Phone Number
    •    Address
    •    Payment Information (processed via secure third-party gateways)
    •    Pet Details (name, breed, age, size, medical conditions, etc.)

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b. Device and Log Information
    •    IP Address
    •    Device Type and OS
    •    App version
    •    Location Data (GPS)

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c. Usage Data
    •    Ride bookings and history
    •    In-app interactions
    •    Customer support requests

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2. How We Use Your Information

We use the collected data to:
    •    Provide and manage pet taxi bookings
    •    Send notifications and ride updates
    •    Improve our services and user experience
    •    Process payments securely
    •    Offer customer support
    •    Ensure safety and compliance with legal obligations

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3. Sharing of Information

We do not sell your personal data. However, we may share your data with:
    •    Service Providers: Drivers and support teams to fulfill bookings
    •    Payment Gateways: For processing payments securely
    •    Legal Authorities: If required by law or to protect our rights

All third-party service providers are required to follow confidentiality agreements.

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4. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. You may request deletion of your data by contacting us at [support@petometer.in].

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5. Your Rights

You have the right to:
    •    Access the personal data we hold
    •    Request corrections or updates
    •    Request deletion of your data
    •    Withdraw consent for data processing (where applicable)

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6. Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

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7. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect data from children.

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8. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Please review it periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
📧 Email: Info@petometer.in
📞 Phone: +91 9958717813
🌐 Website: www.petometer.in